Terms & Conditions

1. About Our Services

Merit Path Education provides guidance and counselling related to engineering and B.Tech admissions.

Our Services may include:

• Engineering college shortlisting
• Engineering branch and course guidance
• Admission route guidance
• Eligibility guidance
• Application guidance
• Entrance examination-related guidance
• Admission timeline guidance
• College and course comparisons
• Personalised counselling
• General information relating to engineering education and admissions

Our Services are intended to help students and parents make more informed decisions during the engineering college admission process.

2. Eligibility to Use Our Services

Our Services may be used by:

• Students exploring engineering education
• Parents or legal guardians seeking guidance for their children
• Other individuals seeking engineering admission guidance on behalf of a student

If a student is below the applicable age of majority, a parent or legal guardian should participate in the counselling and decision-making process where appropriate.

By using our Services, you confirm that the information you provide is accurate and that you have the authority to provide information relating to the student where you are acting on someone else's behalf.

3. Information Provided by You

You agree to provide accurate, complete and up-to-date information when using our Services.

This may include:

• Student's academic information
• Examination scores or ranks
• Preferred engineering branches
• Preferred colleges
• Admission requirements
• Contact information
• Other information relevant to counselling

The quality and relevance of our guidance may depend on the accuracy and completeness of the information provided by you.

You are responsible for reviewing the information you provide before submitting it.

4. Nature of Our Guidance

Our Services are intended to provide educational and admission guidance based on information available to us and the information provided by the student or family.

Our recommendations may consider factors such as:

• Academic profile
• Entrance examination performance
• Preferred branch
• College preferences
• Location
• Fees and budget
• Eligibility
• Admission route
• Individual preferences and circumstances

The final decision regarding a college, course, branch or admission option remains entirely with the student and/or parent or guardian.

5. No Guarantee of Admission

We do not guarantee admission to any particular college, university, engineering branch or programme.

Admission decisions are ultimately determined by the relevant college, university, examination authority, counselling authority or other competent institution.

Admission may depend on factors including:

• Entrance examination results
• Rank
• Cut-offs
• Eligibility
• Seat availability
• Counselling results
• Application deadlines
• Category or reservation requirements
• College-specific policies
• Competition
• Changes in admission rules

Any guidance provided by us should therefore not be interpreted as a promise or guarantee of admission.

6. No Guarantee of Rank, Score or Career Outcome

We do not guarantee:

• A particular entrance examination score
• A particular rank
• Admission to a particular college
• Admission to a particular branch
• Scholarship
• Internship
• Placement
• Salary or career outcome
• Any specific academic or professional outcome

Students remain responsible for their academic performance, examination preparation, applications and final decisions.

7. College and Course Information

We may provide information relating to colleges, universities, engineering programmes, fees, admission processes, eligibility criteria, entrance examinations, deadlines and other education-related matters.

While we make reasonable efforts to provide useful and relevant information, such information may change from time to time.

College policies, fees, eligibility criteria, admission dates, cut-offs, seat availability and other requirements may be changed by the respective institution or authority without notice.

You should verify important information directly with the relevant college, university or official admission authority before making a final decision or payment.

8. Third-Party Colleges and Institutions

Our Website or Services may contain references or links to third-party colleges, universities, examination authorities, education platforms or other websites.

We do not control third-party websites or institutions.

We are not responsible for:

• Their content
• Their policies
• Their admission decisions
• Their availability
• Their fees
• Their services
• Their privacy practices
• Their actions or omissions

Any interaction you have with a third-party institution is between you and that institution.

9. Fees and Payments

Where any of our Services are provided for a fee, the applicable fee will be communicated to you before the relevant Service is provided.

You agree to pay the applicable fees through the payment methods made available by us or our authorised payment providers.

Unless expressly stated otherwise, fees are exclusive of any applicable taxes, charges or payment processing fees.

We reserve the right to change our Service fees from time to time. Any change in fees will generally apply to new bookings or Services unless otherwise communicated.

10. Cancellation and Refund Policy

Any cancellation or refund relating to paid Services will be governed by the refund terms communicated to you at the time of purchase or booking.

Where no separate refund terms have been provided, refunds will be considered at the discretion of the Company, subject to applicable law.

Once a counselling session or other Service has been substantially provided, the Service may not be eligible for a refund.

Where a refund is approved, the amount and method of refund will be communicated to the customer.

11. Appointments and Counselling Sessions

If you schedule a counselling session, you are responsible for providing accurate contact information and being available at the scheduled time.

If you are unable to attend a scheduled session, you should notify us as early as reasonably possible.

We may provide an alternative appointment time depending on availability.

Repeated missed appointments or failure to provide necessary information may affect our ability to provide the Service.

12. User Responsibilities

When using our Website or Services, you agree that you will not:

• Provide false or misleading information
• Impersonate another person
• Misuse our Website
• Attempt to gain unauthorised access to our systems
• Introduce malicious software
• Interfere with Website functionality
• Use our Services for unlawful purposes
• Copy or reproduce our proprietary content without permission
• Attempt to obtain confidential information belonging to another user
• Use our Services to harass or harm our employees, counsellors or representatives

We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.

13. Intellectual Property

Unless otherwise stated, all content available on our Website and through our Services is owned by or licensed to Merit Path Education.

This may include:

• Website design
• Logos
• Brand elements
• Text
• Graphics
• Images
• Videos
• Guides
• Reports
• Educational materials
• Counselling frameworks
• Other original content

You may use such content for your personal, non-commercial purposes in connection with using our Services.

You may not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without our prior written permission.

14. User-Generated Information

If you voluntarily provide feedback, reviews, testimonials, questions, suggestions or other content to us, you grant us permission to use such content for legitimate business purposes, subject to applicable law.

We may edit or remove content where reasonably necessary.

Where testimonials or identifiable personal information are intended to be used publicly for marketing purposes, we will obtain appropriate permission where required.

15. Website Availability

We aim to keep our Website available and functional, but we do not guarantee that:

• The Website will always be available
• The Website will be error-free
• All information will always be current
• The Website will be free from viruses or other harmful components
• All features will operate continuously

We may modify, suspend or discontinue any part of the Website or Services without prior notice where reasonably necessary.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Merit Path Education shall not be liable for losses or damages arising from:

• Admission decisions made by colleges or universities
• Changes in admission criteria
• Changes in examination rules
• Changes in cut-offs
• Changes in fees
• Changes in seat availability
• Missed deadlines
• Incorrect information provided by the user
• Decisions made by students or parents based on guidance
• Actions or omissions of third-party institutions
• Technical failures beyond our reasonable control
• Events outside our reasonable control

Our Services are advisory in nature and should not be treated as a guarantee of any particular admission outcome.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. No Professional or Legal Advice

Our Services provide educational and admission guidance.

Unless specifically stated otherwise, our Services do not constitute:

• Legal advice
• Financial advice
• Investment advice
• Tax advice
• Medical advice
• Professional advice outside the scope of engineering education and admissions

You should obtain appropriate professional advice where required.

18. Privacy

Your use of our Website and Services is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

19. Communications

By submitting an enquiry or requesting our Services, you may receive communications from us regarding your enquiry, consultation or admission guidance.

Depending on the information you provide and applicable law, communications may be made through:

• Phone
• Email
• SMS
• WhatsApp
• Other messaging platforms

You may opt out of promotional communications where applicable.

Service-related communications may continue where necessary to provide a requested Service.

20. Third-Party Service Providers

We may use third-party service providers to support our operations, including providers for:

• Website hosting
• CRM
• Payment processing
• Communication
• Analytics
• Advertising
• Scheduling
• Customer support
• Data storage
• Security

Your use of third-party services may also be subject to the terms and policies of those providers.

21. Changes to Our Services

We reserve the right to modify, add, suspend or discontinue any Service or feature from time to time.

Changes may be made due to:

• Business requirements
• Changes in admission processes
• Changes in technology
• Changes in applicable law
• Changes in partnerships or service availability

Where reasonably appropriate, we will communicate material changes to customers who are directly affected.

22. Changes to These Terms

We may update these Terms from time to time.

The revised version will be published on this page along with the updated “Last Updated” date.

Your continued use of our Website or Services after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

23. Suspension or Termination

We may suspend or terminate access to our Website or Services if:

• You breach these Terms
• You provide false or misleading information
• You misuse our Services
• You engage in unlawful activity
• Your conduct creates a security or operational risk
• Suspension is required by law

Termination will not affect rights or obligations that accrued before termination.

24. Force Majeure

We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

These circumstances may include:

• Natural disasters
• Government actions
• Internet or telecommunications failures
• Cybersecurity incidents
• Strikes
• Public emergencies
• War
• Civil unrest
• Changes in regulations
• Failure of third-party service providers
• Other events beyond our reasonable control

25. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

26. Waiver

Failure by us to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future.

27. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising in connection with these Terms or our Services shall be subject to the jurisdiction of the courts located in Noida, Uttar Pradesh, India.

28. Contact Us

If you have questions, concerns or complaints regarding these Terms or our Services, you may contact us at:

29. Acceptance of These Terms

By accessing our Website, submitting an enquiry, booking a consultation or using our Services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.